Administrator- Life & Mortgage Products

Salary: €25k – €35k

You will be responsible for administering the new and pipeline line business whilst at all times maintaining high standards of client service.

Job Requirements

• Manage the new business and pipeline business through the firms numerous brands.
• Ensure all business dealt with meets the company requirements in terms of documentation and information in conjunction with compliance.
• Liaise throughout the process with the clients, providers and any other relevant third parties.
• Ensure the clients best interest is being taken care of at all times in terms of process and service.
• Deal with any query that may arise from an existing client.
• Work with compliance to ensure an understanding of compliance standards.
• Ensure all business dealt with meets compliance standards as laid down by the company.
• Process all new business through the various industry online systems and keep the company system updated with all admin related client contact.
• Escalate queries to the administration manager or compliance manager as appropriate.
• Ensure excellent client service standards are achieved and maintained with all client groups
• Respond to all request/queries in an appropriate and positive manner within agreed time scales.

Education / Training / Specialist Knowledge;

• Knowledge of Financial Services industry and related products and services

The skills and behavioural competencies that are essential to the position;

• Excellent communication and interpersonal skills.
• Ability to work under pressure.
• Good organisational skills
• Ability to work on own initiative and as part of a team
• Professional and diplomatic
• Excellent customer service skills.