Life & Pensions Administrator

Salary: €20k – €30k

Our client, an Investment, Insurance and mortgage provider based in Dublin city centre, is currently seeking a Life and Pensions Administrator.

Responsibilities

• Administration duties for financial products, including pensions, investments, life insurance, mortgages and deposits.
• Support sales team.
• Work closely with the Administration team and the Sales Advisers to achieve the key performance indicators for their job.
• Work independently in a busy office environment.

Skills and Experience

• Minimum of 2 years relevant industry experience with a Financial Institution and/or brokerage.
• You should have a broad knowledge of financial products.
• Hold a QFA qualification and be compliant with their CPD requirements or working towards.
• Excellent computer skills and a working knowledge of excel is essential.
• Individual experience is preferred.

Health Insurance Relationship Manager

Salary: €50k – €60k

Our client is a market leading Health Insurance provider who name is instantly recognisable .They are seeking a Relationship Manager to work in the West of Ireland.

The successful candidate will build, foster and maintain strong internal and external relationships with the key goal of ensuring that our client is the health partner of choice for Corporate Accounts.

 
Role responsibilities will include but are not limited to:

• Prepare and manage sales pipeline for all product lines with a target to convert prospects to new customers.
• Delivery of agreed quarterly pipeline and sales targets for new group accounts by product line.
• Support the implementation in line with organisational strategy the corporate proposition in order to enhance conversion rates.
• Ensure quality assurance and compliance metrics are achieved to standards set.
• Manage your development goals and CPD annual requirements.
• Contribute and lead projects pursuant to the development of the company strategy.
• Develop relationships with decision makers in order to build effective strategic client engagement.

If you would relish an exciting challenge working in a dynamic sales environment and have the following attributes we would like to hear from you:

• At least 5 years relevant commercial experience
• Proven track record of sales target delivery in a sales environment
• Third level degree or equivalent
• Commercial exposure in a similar industry would be helpful but not essential.
• Professional accreditation – APA/CIP required.
• Full clean driver’s license.

Administrator- Life & Mortgage Products

Salary: €25k – €35k

You will be responsible for administering the new and pipeline line business whilst at all times maintaining high standards of client service.

Job Requirements

• Manage the new business and pipeline business through the firms numerous brands.
• Ensure all business dealt with meets the company requirements in terms of documentation and information in conjunction with compliance.
• Liaise throughout the process with the clients, providers and any other relevant third parties.
• Ensure the clients best interest is being taken care of at all times in terms of process and service.
• Deal with any query that may arise from an existing client.
• Work with compliance to ensure an understanding of compliance standards.
• Ensure all business dealt with meets compliance standards as laid down by the company.
• Process all new business through the various industry online systems and keep the company system updated with all admin related client contact.
• Escalate queries to the administration manager or compliance manager as appropriate.
• Ensure excellent client service standards are achieved and maintained with all client groups
• Respond to all request/queries in an appropriate and positive manner within agreed time scales.

Education / Training / Specialist Knowledge;

• Knowledge of Financial Services industry and related products and services

The skills and behavioural competencies that are essential to the position;

• Excellent communication and interpersonal skills.
• Ability to work under pressure.
• Good organisational skills
• Ability to work on own initiative and as part of a team
• Professional and diplomatic
• Excellent customer service skills.

Senior Defined Benefit Pension Administrator

Salary: €40k – €50k

Working as a member of a Corporate Pensions Administration Team, with responsibility, for providing a range of administration services for medium and large clients.

• This will involve working to  agreed service standards and client deadlines, complying with internal procedures to provide a consistent and proactive client service to the highest standards.
• Working closely with and supporting the team leader the person will be responsible for helping to ensure the successful integration and training of new additions to the team.
• Also responsible for providing technical support to team members and helping resolve customer issues.

Principle Responsibilities include:

• Administration management of a portfolio of corporate client Defined Benefit Pension Schemes.  Ensure that all aspects of the day to day administration of the client portfolio is delivered to the highest standards, including completion of renewals, dealing with all financial transactions, issuing of benefit statements, leaver option statements and preparation of trustee annual reports.
• Meeting agreed service standards and adhere to standard procedures.
• Ensure agreed procedures are followed in the team.
• Communicating with all clients and dealing with internal customers in a professional and proactive manner.
• Attending trustee and client meetings as required.
• Provide feedback and support to the team leader on all aspects of work in the team.
• Planning and co-ordinating your work with the team leader (to meet agreed deadlines).
• To undertake special job assignments as appropriate.
• Assist and support business development in liaison with Head of Administration.
• Participate in training programmes.

Qualifications, Skills and Experience

• QFA Qualified
• Working with the team leader and Head of Administration you will have a flexible approach to the job as required and provide support in helping to meet deadlines or take on additional responsibilities.
• Experience in Defined Benefit Pensions Administration in a Pensions Benefits Consultancy background administering all aspects of Defined Benefit and Public Sector Pension Schemes would be an advantage although candidates with a good Insurance Company background will be considered provided the relevant experience has been gained.
• You are expected to have a thorough understanding of the underlying Pensions Legislation and regulatory environment.
• Strong interpersonal skills are required together with an ability to work of your own initiative.
• Good attention to detail with strong analytical skills.
• You will also have relevant computer skills such as Microsoft Office, Excel, Word, Outlook etc and have built up a sound knowledge of a Pensions Administration system.

Senior Defined Benefit Pension Administrator

Salary: €40k – €50k

Purpose of Job

Working as a member of a Corporate Pensions Administration Team, with responsibility, for providing a range of administration services for medium and large clients.

• This will involve working to  agreed service standards and client deadlines, complying with internal procedures to provide a consistent and proactive client service to the highest standards.
• Working closely with and supporting the team leader the person will be responsible for helping to ensure the successful integration and training of new additions to the team.
• Also responsible for providing technical support to team members and helping resolve customer issues.

Principle Responsibilities include:

• Administration management of a portfolio of corporate client Defined Benefit Pension Schemes.  Ensure that all aspects of the day to day administration of the client portfolio is delivered to the highest standards, including completion of renewals, dealing with all financial transactions, issuing of benefit statements, leaver option statements and preparation of trustee annual reports.
• Meeting agreed service standards and adhere to standard procedures.
• Ensure agreed procedures are followed in the team.
• Communicating with all clients and dealing with internal customers in a professional and proactive manner.
• Attending trustee and client meetings as required.
• Provide feedback and support to the team leader on all aspects of work in the team.
• Planning and co-ordinating your work with the team leader (to meet agreed deadlines).
• To undertake special job assignments as appropriate.
• Assist and support business development in liaison with Head of Administration.
• Participate in training programmes.

Qualifications, Skills and Experience

• QFA Qualified
• Working with the team leader and Head of Administration you will have a flexible approach to the job as required and provide support in helping to meet deadlines or take on additional responsibilities.
• Experience in Defined Benefit Pensions Administration in a Pensions Benefits Consultancy background administering all aspects of Defined Benefit and Public Sector Pension Schemes would be an advantage although candidates with a good Insurance Company background will be considered provided the relevant experience has been gained.
• You are expected to have a thorough understanding of the underlying Pensions Legislation and regulatory environment.
• Strong interpersonal skills are required together with an ability to work of your own initiative.
• Good attention to detail with strong analytical skills.
• You will also have relevant computer skills such as Microsoft Office, Excel, Word, Outlook etc and have built up a sound knowledge of a Pensions Administration system. 

Claims Manager

Claims Manager

Salary: €85k – €95k

Our client, an existing Global Life Insurance Company are looking to recruit a Claims Manager for Ireland based in their Dublin City Centre office. The successful candidate will be a key member of the Irish team focusing mainly on corporate clients (B2B).

Responsibilities

• Be responsible for Claims handling for disability and mortality insurance products
• Be responsible for all claims communication
• Coordination with the clients, brokers and participants
• Responsible for data administration
• Responsible for all claims communication
• Assist colleagues and support them where possible
• Work closely with the other departments within
• Experience in managing/settling disability/income protection claims

Requirements

• Minimum 7-10 years’ experience in a similar role
• Comfortable working in a start-up environment.
• Previous experience in Group Life and Income Protection at a senior level.
• Proactive & solution oriented mind-set
• Excellent Team player, but also able to work independently and self-driven
• Outstanding customer service attitude
• Used to reading and interpreting legal documents
• Ability to motivate and lead a team.
• Demonstrable ability to engage and influence third parties and key stakeholders.
• Confident communicator with excellent written and verbal communication skills.
• Strong interpersonal and decision making skills.
• Excellent organisation skills with the ability to manage and prioritise tasks.
• Delivery focused with flexible attitude and approach
• This is an MCC accredited role