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Personal Lines Team Lead

Salary: €30k – €40k

The Team Lead will be required to manage the day to operation of the personal lines team, to include motivating, managing and coaching the team.

Duties and Responsibilities:

  • Effectively leading, managing and motivating a sales and renewal business team to meet financial objectives
  • Responsible for developing, executing and managing targeted multi-channel renewal business campaigns to achieve performance results.
  • Communicate and collaborate with marketing to increase and/or maintain levels of the business activity.
  • Responsible for identifying renewal business opportunities and presenting benefits and key features of products effectively to secure business.
  • Proactive in identify new revenue generating opportunities to meet the company targets such as cross selling and up selling to existing customers.
  • People and performance management, creating and sustaining a high performance culture.
  • Ensuring that staff development needs are identified and training is provided where needs/gaps are identified.
  • Developing and maintaining renewal business materials and current product knowledge.
  • Managing the agreed levels of calling activity effectively with capacity to ensure a consistently high standard of service.
  • Ensuring provision and delivery of excellent customer service as defined by agreed service standards and to ensure that standard procedures are strictly adhered to.
  • Provide regular and effective internal and external communication

Skills and experience

  • Minimum 3-4 years’ experience in a team leader/supervisory role
  • Minimum CIP
  • A natural people leader.
  • Motivated, target driven and results orientated.
  • Graduate calibre or equivalent desirable.

 

ELLEN BYRNE

INSURANCE AND COMPLIANCE EXECUTIVE SEARCH CONSULTANT
Email: [email protected]
Phone: 01-63 44 990