Key Responsibilities:
- Issuing motor and home insurance quotes on both an inbound and outbound basis.
- Dealing with customer queries.
- Cross selling Insurance Products.
- Meeting and exceeding monthly targets for both quotations issued, and sales closed.
Qualifications:
- CIP, APA Personal General or grandfathered qualification.
Skills/Knowledge:
- Expert product Knowledge
- Profound knowledge of competitor activity
- Persuasion and influencing skills. Selling skills, negotiating skills
- Customer retention skills
Experience Required:
- 2+ years insurance experience preferably in a brokerage.
- Have a clear focus on sales & wish to build their career in this area.
- Be committed to provide a high level of service to customers & potential customers.
Personal Attributes:
- Personable and sociable
- Competitive
- Self-motivated with a desire to continuously perform at a high level
- Exemplify positive customer service behaviours
- Through leading by example, fosters the highest standards of ethics and integrity
- Excellent interpersonal and communication skills
- Strong attention to detail and an ability to work in a fast-paced environment.
