Purpose of the Role
The Risk Surveyor will deliver professional risk assessment services to a wide range of clients, acting as a trusted advisor and supporting both internal teams and external partners in managing and mitigating risk effectively.
Key Responsibilities
- Carry out detailed risk assessments and valuations, both remotely and on-site, producing accurate and high-quality reports in line with company procedures.
- Build strong working relationships with internal teams such as Claims, Underwriting, and Operations to ensure a consistent and informed approach to risk.
- Maintain close relationships with brokers and key clients, providing expert guidance and contributing to the overall customer experience.
- Represent the company at industry events, workshops, and client seminars to promote the value of risk management and contribute to business growth.
- Share insights and best practices across teams to strengthen technical capability and enhance service delivery.
- Manage workload effectively, taking responsibility for scheduling, quality, and professional development.
- Identify opportunities for continuous improvement, innovation, and process enhancement.
- Participate in internal projects and initiatives as required.
Performance Measures
- Timely and accurate completion of surveys and reports.
- Positive feedback from clients, brokers, and internal stakeholders.
- Compliance with company standards and technical requirements.
- Contribution to business retention and development targets.
- Achievement of personal performance objectives.
Skills and Experience
- Professional insurance qualification (MDI or equivalent), ideally progressing toward ACII.
- NEBOSH certification or willingness to complete.
- Previous experience conducting insurance risk surveys and appraisals across fire, theft, liability, and business interruption.
- Solid understanding of insurance principles and regulatory frameworks.
- Knowledge of building design, construction, and fire protection systems.
- Strong written and verbal communication skills, with the ability to deliver clear, concise reports.
- Analytical mindset with attention to detail and accuracy.
- Capability to calculate reinstatement values and assess maximum loss scenarios (training available).
- Excellent organisational skills and ability to manage workload independently.
- Full clean driving licence required.
