About the role
360 Search are recruiting for financial service administrators who are interested in advancing their career within the pensions industry. Our client provides fantastic training and support for new employees as well as the opportunity to progress internally. The company are looking for a pensions administrator to assist with a full range of day-today administrational tasks. The ideal candidate should be a well-organized individual with a confident, professional, and positive attitude, that is a team player and good multitasker. This company is based in South Dublin. Employees are required to be fully office based during the probation period, with a hybrid model available after.
Responsibilities:
- Pro-active management of the full range of day-to-day administration needs including completion of renewals, dealing with financial transactions, issuing of benefit statements, new member packs leaver option statements and preparation of trustee annual reports.
- Act as a key point of contact within the team, communicating with members, business partners and internal customers in a timely, professional, and pro-active manner.
- Allocating members’ pension contributions to the pension funds.
- Follow up with outstanding items and documentation.
- Liaise with Client Relationship Managers, Credit Control, and employers to resolve discrepancies.
- Provide full customer service to clients.
- Ensure membership data is up-to-date and accurate.
- Meet agreed service standards and internal procedure guidelines.
- Provide back-up support on scheme and other work priorities across the team.
- Undertake ad hoc administration and project work as required.
The person
- Confident, professional and enthusiastic, with a positive, can-do attitude.
- A well organised individual, who can work to strict deadlines, while maintaining the highest standard of accuracy and attention to detail.
- A multi-tasker, who is used to working in a busy and demanding environment.
- A team player, with ability to work closely and collaboratively with colleagues, yet prioritise workload and work on own initiative, when required
The requirements
- Excellent telephone manner.
- Fluent verbal and written English language skills.
- Strong data entry skills.
- Strong organisational skills.
- Desire to progress within the Pensions industry.
- Strong PC skills.
