As we approach a new year, financial services organisations must prioritise a forward-thinking 2025 talent strategy. Why? Because it is now an expectation of businesses operating within this sector to align their workforce planning with emerging trends, technological advancements and shifting employee demands.
Crafting a dynamic talent strategy is a fundamental step in attracting, developing and retaining top-tier talent, to achieve long-term business goals in the process. However, given the importance of this task, it can be difficult to figure out where to begin.
Read on to learn more about the essential steps organisations can take to build a comprehensive talent strategy for the year ahead.
1. Conduct a thorough workforce assessment
Start by evaluating your current workforce. According to the Ireland for Finance report, “there will need to be a greater focus on reskilling and upskilling those already in work” in order to stay abreast of the “profound changes that continue to affect the sector”. Understanding your team’s existing skills and capabilities is fundamental to identifying strengths and areas for improvement while future-proofing your business.
Conducting this skills inventory will allow you to pinpoint gaps that may impede progress toward your business objectives.
Collaborate with department leaders and employees to gain a comprehensive view of your organisation’s talent scope. This evaluation will not only provide clarity on current capabilities but will also inform targeted hiring and development efforts.
2. Forecast future talent needs as part of your talent strategy
To stay ahead, your talent strategy must be closely tied to your long-term business goals.
Consider the roles and expertise required to drive success in an increasingly complex financial ecosystem. For example, the integration of AI and machine learning (ML) into financial operations calls for professionals skilled in these technologies. Similarly, the rise of sustainable finance highlights the need for expertise in environmental, social and governance (ESG) criteria.
Forecasting future needs in this way is key to proactively addressing potential talent shortages.
3. Adapt to the realities of remote work
The shift to remote and hybrid work models has transformed the way businesses operate. These arrangements have expanded talent pools, enabling organisations to recruit globally while offering employees greater flexibility. What’s more, offering flexible work options can enhance employee satisfaction, reduce turnover and attract high-calibre candidates.
However, remote work also demands a new set of skills and tools, including strong digital communication, virtual collaboration and cybersecurity awareness. Therefore, investing in technology and training to support remote work is essential.
4. Invest in continuous learning and development
As mentioned earlier in this article, employee development is a pillar of any successful talent strategy. Providing upskilling and reskilling opportunities during this current era of rapid transformation will ensure your team remains competitive in emerging technologies and practices.
Offering tailored training programmes is a positive way to demonstrate your commitment to employee growth, which in turn boosts morale and loyalty. It also ensures that your organisation is equipped with the expertise necessary to effectively navigate industry changes.
5. Leverage technology for smarter recruitment
It’s impossible to discuss industry changes and recruitment without exploring the topic of technology.
Incorporating advanced technology into your recruitment process can streamline operations and improve outcomes. AI-powered applicant tracking systems, for instance, can identify candidates who best match the required skill set, reducing time-to-hire and improving the quality of hires.
Additionally, virtual interviewing platforms and predictive analytics can enhance decision-making, ensuring you select candidates who are compatible with your company’s culture and goals.
6. Champion diversity and inclusion
Diversity and inclusion are no longer optional – they are essential drivers of business success. Organisations that prioritise diverse work environments are 36% more likely to financially outperform their peers, not to mention the impact diversity has on creativity and problem-solving.
Ensuring that your hiring practices and workplace policies promote inclusivity is of equal importance – and this doesn’t stop once the recruitment phase has passed. Creating a culture where all employees feel valued and empowered to contribute will not only enhance team dynamics but also strengthen your reputation as an employer of choice.
7. Build a strong employer brand
On the topic of employer brand, this is a key differentiator in the competitive financial services job market. It communicates your organisation’s values, culture and opportunities to prospective employees.
Put simply, by highlighting your commitment to innovation, employee well-being and career growth, your company and its brand will be better placed to attract top talent.
Transparency and authenticity are equally critical. To reflect these qualities, a company can share success stories, showcase employee testimonials, and maintain open lines of communication to reinforce its reputation as a desirable workplace.
8. Plan for leadership succession
Leadership transitions can be disruptive if not handled strategically. A well-designed succession plan facilitates business continuity and prepares the organisation for future leadership needs.
Identifying high-potential employees and providing them with opportunities to develop leadership skills are key steps in building a clear strategy. These actions will also strengthen internal talent pipelines, increasing loyalty among employees who see a clear path to advancement.
9. Measure and refine your 2025 talent strategy
An effective talent strategy is never static. Regularly assessing its impact is the only way to ensure constant alignment with your business objectives.
Key performance indicators (KPIs) such as employee retention rates, time-to-fill metrics, and engagement scores provide actionable insights. Feedback from employees and candidates is also invaluable.
Continuously refining your approach will help you to address challenges proactively and enhance the overall efficacy of your talent strategy.
10. Stay ahead of industry trends
The financial services industry is continuously evolving, driven by regulatory changes, technological innovation and market dynamics. Staying informed about these developments is crucial to remaining competitive.
This involves regularly reviewing and updating your talent strategy to reflect shifts in the industry. In addition, partnering with an expert recruitment consultancy can provide valuable insights into emerging trends and best practices tailored to the financial sector.
Build your 2025 talent strategy with the help of 360 Search
As we approach 2025, financial services organisations must adopt a proactive and adaptive approach to talent management. Thankfully, our dedicated team of skilled consultants at 360 Search are on hand to help.
We take the time to understand your unique business needs, allowing us to seamlessly align our efforts with your talent strategy and consistently exceed expectations. Our expertise spans the insurance, finance, and life and pension sectors, making us trusted specialists within the financial services industry.
The future of financial services is shaped by the people behind it; ensure your team is prepared to lead the way by contacting us today.